ShoutShot Terms of Service

1. What ShoutShot is and who these Terms cover

ShoutShot is a local business discovery platform. Businesses post a short video, an image, or a few words each day, called a Shout, with an optional deal, event, or link. Shoppers browse Shouts near them, save deals, and redeem them at the business.

These Terms are an agreement between you and ShoutShot. They apply to everyone who uses shoutshot.com or creates an account, whether as a business or as a shopper. By creating an account you agree to them. If you don't agree, don't use ShoutShot.

Some sections apply only to businesses (3, 4, 5, 6) and some only to shoppers (7). The rest apply to everyone.

Who we are. ShoutShot is operated by Tim and Nikki Taylor, doing business as ShoutShot, until ShoutShot LLC is formed. When it is, these Terms apply to ShoutShot LLC and "we" means the LLC.

We're a platform, not a publisher. ShoutShot hosts content that businesses post. We don't create, review in advance, or endorse Shouts, and a business's Shout is that business's speech, not ours.

Follow the law. You agree to comply with all laws that apply to you when you use ShoutShot, including advertising, consumer protection, and privacy laws.

Sanctions and export rules. You may not use ShoutShot if you're subject to U.S. sanctions or export restrictions, or if you're in a country the United States embargoes.

2. Accounts

You must be 18 or older to use ShoutShot, and we refuse anyone under 18. Shoppers give their date of birth at signup; we don't keep the date, only a record that the check passed. Business owners confirm at signup that they're 18 or older, and we keep a record of that confirmation. If we learn that an account holder is under 18, we close the account.

You must give accurate information and keep it current. One person, one shopper account. One business, one business account, which may list more than one location.

You're responsible for what happens under your account. Keep your password private. Tell us at once if you think someone else is using it.

Be who you say you are. Don't impersonate another person or business, and don't claim an affiliation you don't have.

Businesses must be real. A business account must belong to a real, operating business in the United States. We may require documents that prove it, suspend an account while we check, and refuse or close any account we can't verify. We may refuse service to anyone, at any time, consistent with applicable law.

Not for children. ShoutShot is for adults. It is not directed at children under 13, and we don't knowingly collect information from anyone under 18. If we learn we have, we delete it.

After an account closes. We may keep some records after an account closes where the law requires it or to protect ourselves in a dispute.

Businesses we can't accept

Some businesses can't have a ShoutShot business account, even where what they do is legal. Most are businesses our payment processor, Stripe, doesn't allow us to take payment from. The rest are our own choice. What counts is what a business mainly does: a convenience store that also sells cigarettes isn't a tobacco shop. We can't accept:

• Cannabis, CBD, or THC businesses, including dispensaries, CBD shops, and grow shops.
• Kava bars and kava sellers.
• Shops that sell equipment for using drugs.
• Adult entertainment and adult services, including strip clubs, adult video stores, escorts, and sexual massage.
• Gambling businesses, including casinos, card rooms, lotteries, and contests with a paid entry.
• Multi-level marketing, network marketing, pyramid schemes, and "get rich quick" or investment schemes.
• Cryptocurrency businesses, including crypto ATMs and mining.
• Political campaigns and candidates.
• Debt relief, debt settlement, credit repair, debt collection, and check cashing.
• Timeshares, extended warranties, telemarketing, and door-to-door sales.
• Businesses that sell counterfeit goods, fake IDs, or false documents, or anything that's illegal where they operate.

For now, while we confirm whether we can, we also can't accept:

• Tobacco, vape, and smoke shops.
• Firearms and weapons dealers.
• Mortgage brokers and mortgage consultants, lenders, and pawn shops.

We may also refuse any business our payment processor won't allow, even if it isn't listed here.

If we find that a business is one we can't accept, we'll close its account. That isn't a penalty for breaking a rule, so if the business has paid for the current month, we'll refund that month.

3. Business memberships

Businesses pay a flat monthly membership. Shoppers never pay anything.

Founding Business. $14.99 a month, locked for life. To get it, register by January 31, 2027, and set up your membership, including adding a card, by January 31, 2027. Registering is free and needs no card, so you can post from launch day. In January we'll email you when it's time to set up your membership. No charge today. Your first payment is February 1, 2027, and you'll be billed monthly after that. As long as you stay a member, your rate never goes up. If you joined the waitlist, we'll email you when it's time to sign up.

If you haven't set up your membership by January 31, 2027. On February 1, 2027, your business account becomes a shopper account. Your business profile comes down and your Shouts leave the feed. Their deals end at the same time, including deals shoppers have already saved. You can keep using ShoutShot as a shopper, and you can sign up as a business again later at the Standard rate.

Standard. $29.99 a month for businesses that join on or after February 1, 2027, including a business that signs up again after its account became a shopper account.

Price changes. We may change the Standard price with at least 30 days' notice by email before it takes effect on your next renewal. The Founding Business rate never changes.

Billing. We collect a payment method when you subscribe, through Stripe. Memberships renew monthly until you cancel. Prices don't include sales or other taxes, which depend on where you are and are added where we're required to collect them.

Cancelling. Cancel any time from your account. No contracts, no cancellation fee. Your membership runs to the end of the period you've paid for and then stops. We don't refund partial months.

Founding rate. If you cancel, you can rejoin at the founding rate until January 31, 2027. After that, the founding rate is gone for good: if you come back later, you pay the rate in effect then.

Payment problems. If a payment fails, we'll tell you and try again. If it keeps failing, your ability to post pauses until it's fixed. Your profile stays up.

Web only. Memberships are bought and managed on shoutshot.com, not through an app store.

4. Posting

One Shout a day. Every business can post one Shout per calendar day, in the business's own time zone. That's the same for everyone, and it's how we keep the feed fair. Nothing new today? Your profile stays up and shoppers can still find you.

Shouts expire. A Shout leaves the feed 14 days after you post it, or when the deal on it ends, whichever comes first. You can repost it later.

Captions. Every video Shout gets captions generated automatically, so people who can't hear it can still follow it. If a caption is wrong, tell us and we'll correct it.

Your content stays yours. You own what you post. By posting it, you give us a non-exclusive, royalty-free license to host, store, copy, adapt, and display it on ShoutShot and in link previews when someone shares a link to it, including making captions, thumbnails, and technical versions for delivery. That license lasts while the Shout is on ShoutShot and for backups we keep afterwards for records or as the law requires.

Showing your Shout in our own marketing. We'd like to be able to show real Shouts when we tell people about ShoutShot. We'll only do that with your permission, which you can give in your account settings or on your dashboard. You can withdraw permission at any time in your account settings. When you do, we'll stop using your Shouts in any new marketing right away, and we'll remove them from marketing we control, such as our own social media posts, our website and online ads we're running, within 3 business days. We can't recall printed materials already handed out, or copies other people have saved or shared. This permission is only about our own marketing of ShoutShot. It doesn't change how your Shouts appear on ShoutShot or when people share them, which is what you post them for.

You promise it's yours to post. You must have the rights to everything in a Shout: the video, the images, the music, and any people shown in it. Use only music you own or are licensed to use.

We don't edit your Shouts. We won't change your content. We may hide it, as described in section 8.

5. Content Rules

ShoutShot is a place for businesses to show what they do and for shoppers to find them. Everything posted has to be something a general adult audience could see in a public place. We judge the content, not the business: any legal business we can accept (see "Businesses we can't accept" in section 2) is welcome, and what it posts is held to the same standard as everyone else.

What you can't post

• Nudity, sexually explicit content, or content that is sexual in nature, including imagery whose subject is a person's body rather than a product, place, or service.
• Links to adult content platforms, adult subscription services, or adult services of any kind.
• Escort, sexual, or adult entertainment services.
• Multi-level marketing, network marketing, cryptocurrency, or investment schemes.
• Political campaigns, candidates, or political advocacy.
• Content that is illegal, promotes illegal activity, or infringes someone else's rights.
• Content that harasses, threatens, or targets any person or group.
• Content you don't have the rights to use.
• False or deceptive advertising, including made-up original prices, deals you don't intend to honor, or claims you can't back up.

The simple test

If a post is about your product, your place, or your deal, you're fine. If it's about someone's body, it isn't. When in doubt, sell the product, not the person.

What happens when a rule is broken

Shoppers can report a post. A post that receives enough reports is hidden automatically while we review it. We may hide any post, warn a business, suspend an account, or remove a business permanently, at our discretion, with or without notice. A business removed for breaking these rules is not entitled to a refund.

We may report illegal content or activity to law enforcement, and we'll cooperate with lawful requests.

Our call

We decide what meets these rules. If we tell you something doesn't, take it down. Repeated violations end your account.

6. Deals

A deal is your promise, not ours. When you attach a deal to a Shout, you're offering it to shoppers on the terms you set. You're responsible for honoring it for anyone who saved it before it ended, on the terms shown. ShoutShot isn't a party to the deal and doesn't guarantee it.

We take nothing. You keep every dollar a deal brings in. We don't charge a fee, a commission, or a percentage on deals, ever.

Set clear, lawful terms. Say what the deal is, what it costs, when it ends, and any limits. Your deals must comply with advertising and consumer protection laws, including rules on reference pricing and coupons. We may remove or hide any deal we consider misleading, at our discretion, and a deal that's misleading or not honored is grounds for a warning or removal.

Licensed and age-restricted products. You're responsible for making sure your Shouts and deals follow every law that applies to what you sell, and for holding any license or permit your business or your offer needs. That includes products that can only be sold with a license or only to adults, such as alcohol and tobacco or vapor products. Shoppers on ShoutShot can be as young as 18. If a deal is for something with a higher legal age, say so in its terms and check ID when it's redeemed. We may remove or hide any Shout or deal we think breaks these rules.

Redemption. Each saved deal carries a code that a shopper shows at your business and marks as used. It's your job to check the code and honor it. One shopper, one redemption per deal.

7. Shoppers

Free, always. Shoppers never pay to use ShoutShot. No subscription, no paywall, no ads sold to you.

Saving and redeeming. When you save a deal, you get a code to show at the business. One redemption per deal per account. Saved deals disappear when they expire, or sooner if the business's account closes or becomes a shopper account (section 3).

Deals are between you and the business. The business sets the terms and honors the deal. If a business doesn't honor a deal you saved, report it. We'll look into it and take action against the business if it's warranted. We can't refund or replace a deal ourselves, because we're not the one selling it.

What a business sells is the business's responsibility. We don't check or guarantee the quality, safety, or legality of any product or service a business offers.

No professional advice. Content on ShoutShot is informational. We don't give medical, legal, financial, or other professional advice, and we aren't responsible for claims a business makes in its Shouts.

Play fair. Don't create more than one account, share redemption codes, or use ShoutShot to harass a business or another shopper. We may suspend or close a shopper account for fraud, abuse, or breaking these Terms.

8. Reporting and moderation

Reporting. Any shopper can report a Shout for one of four reasons: the deal wasn't honored, the business doesn't seem real, the offer is misleading, or the content is inappropriate. One report per shopper per Shout. We never tell a business who reported it.

Automatic hiding. A Shout reported by enough different shoppers is hidden from the feed while we review it. The business gets an email saying so. The threshold is ours to set and change.

Our review. A person looks at every hidden Shout. We can restore it, keep it hidden, warn the business, or remove the business. We tell the business the outcome.

Warnings and strikes. A warning is recorded against the business. Repeated warnings can lead to suspension and then permanent removal. We decide when, and we may skip steps for serious violations. A business removed for breaking the rules isn't owed a refund.

We can act without a report. We may hide any Shout or close any account that breaks these Terms, whether or not anyone reported it.

Our decisions are final. We'll tell a business the outcome of a review. We're not required to explain our reasoning beyond that, and moderation decisions aren't subject to appeal unless we say otherwise.

Our right to refuse content. We may remove, refuse to display, or restrict any Shout or account for any reason, consistent with applicable law.

9. What we don't do

These are promises, and they're part of these Terms.

• No reviews. ShoutShot has no ratings or reviews. Businesses speak through their Shouts.
• No throttling. Every published Shout is shown in the feed of every shopper in its area, in the same way as everyone else's. We don't rank the feed by popularity and we don't sell reach. What we can't promise is that any particular shopper opens the feed or looks at your Shout.
• No cut of your deals. We never take a fee or percentage on anything a deal earns.
• No selling shoppers' data. We don't sell personal information to anyone. Section 11 says what we do collect.
• No app store charges. Memberships are bought on the web, so there's never a platform fee added.

10. Copyright and other people's rights

Post only what's yours. Don't post video, images, music, logos, or text you don't have the rights to. Use only music you own or are licensed to use.

Sending a copyright notice. If you believe content on ShoutShot infringes your copyright, send a notice to our designated agent: ShoutShot DMCA Agent, c/o Cut It Again Sam, 19425 7th Ave NE #101, Poulsbo, WA 98370, 772-203-8517, copyright@shoutshot.com. Your notice must include:

1. Your physical or electronic signature.
2. The copyrighted work you say is infringed.
3. The Shout or content you say is infringing, with enough detail for us to find it.
4. Your name, address, phone number, and email.
5. A statement that you have a good-faith belief the use isn't authorized by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in your notice is accurate and that you're the copyright owner or authorized to act for them.

We'll remove or hide the content promptly after a complete notice, aiming for within 24 hours, and tell the business who posted it.

Counter-notice. If your content was removed and you believe that was a mistake or a misidentification, send us a counter-notice that includes: your physical or electronic signature; the content that was removed and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; your name, address, and phone number; and a statement that you consent to the jurisdiction of the federal court for your district (or, if outside the U.S., for Thurston County, Washington) and that you'll accept service from the person who sent the original notice. We may restore the content 10 to 14 business days after receiving a valid counter-notice unless the original sender tells us they've filed a court action.

Repeat infringers. A business that receives three valid copyright complaints is removed permanently, without refund. We may close any account for infringement sooner if the circumstances warrant it.

11. Privacy, tracking, and email

Our Privacy Policy at shoutshot.com/privacy says what we collect and why. In short:

• Shoppers give us a name, an email, a ZIP code, and a password. We use the ZIP to show nearby businesses. We keep a record that the age check passed, not the date of birth.
• Businesses give us their business details, which are shown publicly on their profile. A business that customers don't visit never has a street address collected or shown.
• Payment details go to Stripe. We never see or store card numbers.
• We don't sell personal information.
• We email businesses about their account, billing, and moderation. We email shoppers about their account. Marketing email is separate and you can unsubscribe from it.

Who we share with. We use service providers to run ShoutShot: Stripe for payments, Cloudflare for video, Supabase for data and login, Vercel for hosting, and Resend for email. They process your information only to provide their service to us. We don't sell personal information.

Third-party services. Those providers' services are subject to their own terms. We aren't responsible for their acts, omissions, outages, or security incidents.

Cookies. We use cookies to keep you logged in and to remember your settings. We don't use cookies to track you across other sites.

Keeping and deleting. We keep your information while your account is open and for a limited time afterwards for records, disputes, and legal requirements. To delete your account and data, use "Delete my account" in your account, or email support@shoutshot.com and we'll do it for you. Some things are kept: what the law requires, such as a record of a payment, and the moderation record the Privacy Policy describes.

A business's external link on a Shout goes to a site we don't control. That site's rules apply there.

12. Disclaimers and limits on our liability

ShoutShot is provided as is. We work to keep it running, but we provide ShoutShot "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't promise ShoutShot will be uninterrupted, secure, or error-free, or that any Shout will be seen or acted on by any particular shopper.

We're not a party to deals or to disputes between users. Businesses make and honor their own deals. We don't guarantee a deal, a product, a service, or a business, and we aren't responsible for disputes between a business and a shopper.

What we're not responsible for. To the fullest extent the law allows, we aren't liable for indirect, incidental, special, or consequential losses, lost profits, lost business, lost data, or the cost of substitute services, arising from your use of ShoutShot, an outage, a security incident, or content posted by someone else, even if we were told such losses were possible.

Events outside our control. We aren't liable for delays or failures caused by things outside our reasonable control, such as natural disasters, power or internet outages, labor disputes, or government action.

Our cap. Our total liability to you for all claims together is limited to the amount you paid us in the 12 months before the claim arose, or $100 if you paid nothing. Some states don't allow some of these limits; where that's the case, they apply only as far as the law permits.

You'll cover claims caused by your content or conduct. You'll defend, indemnify, and hold harmless ShoutShot and its owners, employees, and contractors from any third-party claim, loss, or expense, including reasonable attorney's fees, arising from your Shouts, your deals, your breach of these Terms, or your violation of the law or someone else's rights. We may take over the defense of any such claim at our expense, and you'll cooperate.

13. Disputes and governing law

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules.

Try to work it out first. Before either of us starts a legal proceeding, we'll write to the other describing the dispute and give 30 days to resolve it informally. That step doesn't extend any deadline for bringing a claim.

Where disputes are heard. Any dispute will be heard in the state or federal courts located in Thurston County, Washington. You agree to that venue, and both sides waive a jury trial to the extent the law allows.

Time limit. You must bring any claim within one year of the events that caused it, or it's waived.

14. Changes, ending your account, and contact

Ending your account. You can close your account at any time with "Delete my account" in your account, or by emailing support@shoutshot.com. Deleting a business account ends its membership the same day, with no refund for the rest of the period. We can close an account that breaks these Terms, as section 8 describes, or that belongs to a business we can't accept, as section 2 describes, or with 30 days' notice for any other reason. When an account closes, its Shouts and saved deals are removed; some records are kept as the law requires.

Contact. Questions about these Terms: support@shoutshot.com. Copyright notices: copyright@shoutshot.com. We're based in Washington State.

Changes to these Terms. We may update these Terms. If a change matters to you, we'll email you before it takes effect and post the date at the top. Changes apply going forward, not to anything that happened before. Using ShoutShot after the date means you accept the change. The Founding Business rate can't be changed by an update to these Terms.

Changes to ShoutShot. We may add, change, pause, or remove any part of ShoutShot at any time, with notice where it matters to you.

Beta features. We may offer some features as beta or preview. They may change, break, or stop at any time, and the disclaimers in section 12 apply to them fully.

Feedback. If you send us ideas or suggestions, we can use them without owing you anything.

Assignment. You can't transfer your account or your rights under these Terms to anyone else. We may assign ours, for example to ShoutShot LLC when it's formed or to a successor.

No waiver. If we don't enforce a part of these Terms in one case, that doesn't mean we've given it up.

Reservation of rights. We keep every right not expressly given to you in these Terms.

Survival. Sections 10 through 14, and any payment you owe, survive the closing of your account.

No third-party beneficiaries. These Terms are between you and us. Nobody else gets rights under them.

Headings and language. Headings are for convenience and don't affect meaning. If these Terms are ever translated, the English version controls.

The whole agreement. These Terms, the Content Rules, and the Privacy Policy are the whole agreement between you and ShoutShot. If a court finds part of them unenforceable, the rest still applies.